Vermont Castings Parts Are All You Can Find
They have earned a reputation with their skill at manufacturing fireplace models and stove parts, yet the company seems to have difficulty writing about their own products. It is astonishingly difficult to find an article on the web describing any one model or one article that describes why and how one model is improved.
Every stove model or fireplace is described in general terms and in the vaguest possible way. With only diagrams, schematics and measurements to pore on, only an engineer or technician could appreciate the brochure on what otherwise could be excellent products.
It would have been heartening to find an article describing the different models available so that if someone was looking, let us say as an example, for a Vermont Castings VC50, that person would be able to understand the difference between that what he was looking for and, for example, a VCS500 that a neighbor bought.
Instead of being helpful by posting the attributes of each model, the company?s webpage only publishes specifications, prices and pictures of the models they sell. So instead of being able to compare one product with another, one can only guess by studying pictures of the stove models, provided of course, that both pictures are available.
In order to learn about the product?s attributes, one has to look for articles written by other people reviewing the products, which is hardly any help at all. To add to the confusion, the company itself has different names for the same product.
The VCS500 model, for example, is actually called the Heritage 5-burner Gas Stove, and the VCS400 is actually called the Heritage 4-burner Gas Stove, but in order to know this little bit of trivia, one has to go through the whole website, clicking all the buttons on their page. Googling the model number ?VC100?, ?VC200?, or ?VC400? does not help at all, because the company hardly ever posts their product model number.
A search on the internet for the Vermont Castings stove models will only show accessories and stove parts ? not the stove or fireplace itself. Researching on these products brings to mind images of the proverbial needle in the haystack.
Downloading the user?s manuals from the internet does not help either because Vermont Castings makes the same manual for several models. Even the illustrations on the manual showed that the stoves are identical. Maybe the Vermont Castings VC50 and VC75 are products that do not merit their own manual, because they are just mentioned to have a different set of fittings in the manual for the VC100, VC200, & VC400 models. Studying the manuals, a person gets the impression that Vermont Castings makes one type of stove and gives it several model numbers.
Seeing all the list of accessories and stove part model numbers in their webpage makes one realize that the whole webpage seemed to be only one big brochure for stove parts and the fireplace models. In the end, the researcher gets that nagging feeling that with so many parts sold online to replace the parts installed in the stoves; maybe the stoves are not as durable as the company touts them to be.